The deadline for the new survey is November 27.
A national advisory body did research showing how customers continue to pay for handset-inclusive deals even if they neglect to change their phone.
Two recent stories in the UK press show how everyone hopes network operators will suffer the cost of other people’s mistakes.
It only took 11 consecutive quarters for Vodafone to progress from being the single worst mobile postpaid provider to being the joint worst mobile postpaid provider.
This scandal shows how we rely on external auditors to identify misuse of funds by big businesses like telcos.
A rapid and effective response allowed Vodacom South Africa to undo the harm done by losing track of airtime and data balances.
A misguided report nevertheless contains an interesting section about the American mobile carrier.
Presenting charges on behalf of over-the-top providers will make it harder to detect fraud and resolve billing complaints.
There is a revenue assurance book that is so terrible that its cover is literally a bad copy of the cover of another terrible revenue assurance book.
The report claims to forecast the revenues of revenue assurance vendors up to 2022, but covers firms that have not existed for years.