Monetization & Assurance
Verizon Caught Taking Excess Payments
US telco Verizon has reportedly taken up to USD400 excess in payment from more than 200 of its customers. The payments were taken...
“No” Is Not Enough
An excellent blog at the Harvard Business Review asks: Are You a Rebel or a Leader? Time was that all revenue assurance people...
TMNG Speaks Language of ‘Business Assurance’
We could call them 'the companies formerly known as revenue assurance vendors', or TCFKARAV for short. Telco people love acronyms, but I suspect...
T-Mobile UK Overcharges 4% of Customers
UK operator T-Mobile has blamed a billing system 'glitch' for wrongly levying call forward charges on free voicemail calls; read the BBC's version of...
RA taking on IP revenue assurance
I was speaking with fellow colleagues on the topic of IP services and the implication it has for the Revenue Assurance Department. There was...
Güera Romo talks to Dan Baker
Dan Baker of B/OSS World interviewed talkRA's very own Güera Romo for his most recent blog. The two discussed the boundaries of revenue...
UK Regulator Launches ‘Bill Shock’ Consultation
'Bill shock' is the phenomenon of customers receiving bills that are far higher than they are used to. The high charges may stem...
Subex Strategy is Paying Off
Full year results for Subex, the Indian RA vendor, confirmed the increasing profitability of their business. Profits before tax and exceptionals were INR882M...
WeDo Strategy to Expand Assurance Outside of Telcos
2011 marks the tenth year since WeDo was founded. The Portuguese suppliers of business and revenue assurance solutions have grown to become one...
Frankenstein and RA Solutions – Closer than you think
Due to overwhelming demand to explain the statement “Frankenstein was most probably an RA vendor” (well, not really, but it helps with a little...
RA as an example of collaborative networking
In August 2000, Peter Drucker made a startling prophesy: “The corporation as we know it is unlikely to survive the next 20 years”. Legally...
The Year that was…
Again, I have been MIA from the TalkRA roster for quite a while, but the truth of the matter is that I have spent...
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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