General
Commsrisk Top Ten for June 2019
What news grabbed the attention of telecoms risk and assurance professionals around the world? These were the ten most popular Commsrisk articles during June.
Automatic for the People: Compensation for Poor Service in the UK
New rules mean UK telecoms consumers will be compensated for service failures without needing to complain.
BlackBerry’s Messenger Finally Shuts Down
BBM was launched in 2005 and was the first of its kind, but it suffered terminal decline as consumers switched to other messaging services.
The Human Consequences of Content Moderation
Would you be willing to sift through the most abusive and wretched social media posts? A recent exposé tells the stories of outsourced contractors who filter content for Facebook.
Finding the Courage to Reject Bad Business
A superficial paradox about calculating the benefits of permanently fixing the root causes of leakage has allowed bad practitioners to drive RAFM down a dead end.
Commsrisk Top Ten for May 2019
Commsrisk is on course to smash all previous records for the number of visitors during a calendar year. Traffic in May was driven by concern with the global rise in wangiri fraud.
South Africa’s Advertising Regulatory Board Rules Against Vodacom
Vodacom should not claim their network is the best in South Africa without admitting that objective data says otherwise.
Subex Announces 7% Rise in Annual Revenues
Indian RAFM and analytics vendor Subex has published their results for the financial year ending 31st March 2019.
Putting the ‘Fib’ in Fibre: Vodafone UK Called Out for ‘Gigafast’ Product
The UK's Advertising Standards Agency does not consistently handle misleading claims about broadband speed.
Finding My Freedom: A Letter of Thanks
Heartfelt appreciation for a community that spoke up when one of their own was wrongly detained.
Algérie Télécom Invites Bids for RAFM Solution
Respondents to the RFP are expected to have at least 5 years' experience of installing revenue assurance or fraud management systems.
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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