General
What FCC Complaints Tell Us About Net Neutrality
Complaints can be a valuable source of information, so long as you realize that not every complaint is justified.
Commsrisk Top Ten for 2017
Which stories grabbed the imagination last year? Here are the ten articles which received most views in 2017, plus the most popular posts during December.
5 Trends to Watch in 2018
Risk managers should never engage in wild speculation unless it is the start of the year and their predictions are different to everyone else's.
The Commsrisk Review of 2017
There was plenty of bad news in 2017. However, bad news for everyone else is good news for us, if we have the courage to find new ways to address growing problems and emerging risks.
Top Economist Slams US Telco Prices
A Nobel prizewinner castigates the prices levied by US telcos, but his diagnosis of the causes is contrary to basic facts about the market.
Only Suckers Pay Full Price
Most UK telco customers could get a lower price, if they simply asked their existing provider for it.
Commsrisk Top Ten for November 2017
Which stories drew the most interest from your peers? These were the ten most popular Commsrisk articles during November.
South African Regulator Issues Data Billing Rules
ICASA's new regulations should indirectly lower the cost of data services. They are likely to be copied by regulators around Africa.
Commsrisk Top Ten for October 2017
Discover what your peers have been reading with this rundown of the most popular Commsrisk articles of the past month.
Cartesian Delists from Nasdaq; CEO to Step Down
This confused international supplier of a mix of services, including strategic telecoms consulting and RA software, must hope that somebody will offer to buy it.
Turning Customer-Centricity into Curse Storm City
If customers lack faith in telcos it is because of how they are treated when confronted with real, and expensive, problems.
The Impact of Digitalization
How will digitalization of telco services create new issues for risk and assurance practitioners? That subject is covered by this presentation, given at the Subex User Conference in Zagreb.
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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