General
The Outlier Regulator
There are some good regulators. But for every good regulator there are a hundred regulators who are not so good...
RIP Customer Service
There say death and taxes are the two certainties in life, but poor customer service comes a close third.
Firm Foundations for Successful OSS/BSS
Sustained business success can only be built upon a sound technology infrastructure.
Commsrisk Top Ten for March 2016
Last month one Commsrisk article received far more views than all the others, and for good reason. Check out which posts your peers read during March.
Beyond Bitcoin: Why Networks Will Love Blockchains
We are only beginning to explore the possible uses of blockchains, the distributed technology used by Bitcoin.
Do the Subex Shuffle
Take a break from all the doom and gloom by watching the amazing dancing antics of hundreds of employees of Subex, the Indian business assurance vendor.
4 Proposals to Avoid Collaboration Burnout
The repeating cycle of audit, RAFM, and risk management creates a burden for other workers. Here are four ways that businesses should adapt to ease the burden.
Commsrisk Top Ten for February 2016
What stories grabbed the attention of your peers? These Commsrisk articles received most unique hits during February.
How Collaboration Becomes a Problem
A paper in the Harvard Business Review shows how collaboration can be dysfunctional. We need to understand the pressures in order to address the associated risks.
Net Neutrality and Dogma
Recent arguments in India and the USA show how political dogmatists have latched on to net neutrality, using it prohibit innovations that most of us would support.
Commsrisk Top Ten for January 2016
January was a bumper month, as readers returned to work with the intention of implementing their new year's resolutions. These were the ten most popular articles on Commsrisk.
Trolling Home: The Economics of Internet Trolls
A few simple equations will help us to understand why some people leave nasty comments on the internet, and what can be done to discourage them.
The Commsrisk Global Fraud Dashboard

Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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