Risk, Fraud & Security
Ants in the Telco Anthill
It is no exaggeration to say that Güera's recent post on revenue assurance and banking, and the comments in response, are some of the...
The use of ‘forensic’ in context of revenue assurance
I have come across the use of the term forensic in GRAPA literature. I was unsure of its meaning and assumed it made reference...
RA and Banking
While working with a Commercial bank in South Africa and Namibia I tried to draw a comparison between revenue assurance in a telco environment...
New year, new leakages?
Firstly, happy new year to all talkRA readers. I hope 2009 will be a beneficial one for you.RA practioners have many options to extend...
B/OSS World Excellence Awards
Nominations are now open for the Billing & OSS World Excellence Awards 2009. 'Revenue Management' is one of the award categories. There...
No Guarantees…
I was struck by the following passage when reading about the new strategic plans that ex-BT CEO Ben Verwaayen had unveiled for Alcatel-Lucent:Alcatel-Lucent’s plan...
BCS Award for Neural
Neural Technologies, the UK-based fraud and revenue assurance vendor, has won an award from the British Computer Society, a professional body with over 65,000...
ECtel Cuts Forecast; Becomes a Target?
Israeli revenue assurance vendor ECtel has announced, with its Q3 results, less optimistic guidance for its annual revenues. The new forecast range for...
Double Billing
I was talking today to a colleague, whose name, role and company best be kept anonymous, and they advised me a recent incident where...
Progressive KPIs
Now here's a question. Can RA practices be standardized (or bottled) into a one-size-fits-all solution?What do I mean by the above statement? Should it...
Battlegrounds and Graveyards
There is a well known saying at Cable & Wireless that goes, “Jamaica is the battleground and also the graveyard for Chief Executives!” The...
Voter Assurance
Letters asking for proof of identity. Computer mismatches. Bad data and confused processes. This story has it all. However, this...
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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