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Commission ‘Errors’ Cost Telenor $35mn

The Norwegian group blamed a one-off hit in their Q2 accounts on 'erroneous omissions' at Bangladeshi operator Grameenphone, which is 56 percent owned by Telenor.

Norwegian telecoms group Telenor has warned investors that Q2 profits were hit by the discovery of NOK299mn (USD35mn) in ‘erroneous omissions’ from the money set aside for commission payments by Grameenphone in Bangladesh. This is equivalent to a 2.6 percent fall in EBITDA for the whole group. Telenor owns 55.8 percent of Grameenphone, and declined to provide further explanation of the losses when questioned by Reuters.

As typical of big telcos, Telenor’s Q2 report remained bullish about Grameenphone, despite the error.

In the second quarter, Grameenphone made a provision of NOK 0.3 billion related to commission payments… Adjusted for the provision, EBITDA increased by 14% and the EBITDA margin was 62%. The strong performance was driven by the continued revenue growth and a healthy underlying opex development.

Grameenphone is clearly growing at a good pace, with more subscribers being added continuously and reported revenues up at double-digit rates. However, this does not justify a blasé attitude to costs like these. How can USD35mn of expenditure go unaccounted for, then be found later on?

Telenor’s management team are rightly calculating that investors will not ask questions about this seeming slip-up, so long as the general direction of their business is upward. However, investors should be more wary of telcos that underreport their costs. Even a relatively small blip in the figures may be a sign of serious integrity issues, as has been proven by several major accounting scandals. The only reason investors do not ditch telcos that misplace $35mn is because they expect their competitors to be just as lax with their controls.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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