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Commsrisk Top Ten for July 2016

By Eric Priezkalns
General
Did you miss the big stories read by your peers? These were the ten most popular Commsrisk posts during July.

Education received lots of attention last month, and I thought my article summarizing the takeaways from the RAG Summer Conference would be the most popular post by a significant margin. But then a late entry rocketed in to take the top spot for July. WeDo’s experiments with analyzing social media to calculate the riskiness of a customer grabbed the attention of many people new to Commsrisk. A significant number of these visitors came to the website via unusual routes like Facebook. Using social media to automatically analyze risk may prove to be the biggest story of this year.

Here is the complete rundown of the ten most popular articles, measured by the number of unique page views.

  1. WeDo uses AI to judge your personality
  2. Biggest RAG event sparks even bigger ideas
  3. A victory for GRAPA, a defeat for professionals
  4. The TMF, surveys, RA and risk: an interview with Rene Felber
  5. Media shreds Vodafone UK billing screw ups
  6. Neural revamps brand and continues to recruit
  7. Is revenue assurance vital to African development?
  8. More awful bill complaint stats from Vodafone
  9. RAFM event organizer turns abusive
  10. Review of BDO Telecoms Risk Factor Survey 2016
Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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