Commsrisk Top Ten for September 2018

Some of the people associated with telecoms risk and assurance thrive on sharing bad news – the same bad news they have been repeating for years, as if none of the rest of us have ever accomplished anything. Those people work in marketing and have no idea what they are talking about. The real news is that genuine risk and assurance professionals are winning. The time and money we have invested in obtaining better data, devising preventative strategies, and implementing operational controls is delivering more accurate bills, is enhancing telco profitability, and is protecting customers from countless crimes they would otherwise have fallen victim to. We must celebrate success as well as identifying opportunities to improve, because we cannot consistently improve if we refuse to learn from those who succeed. It is clear that the Commsrisk audience feels this way, as proven by the articles which are read and shared most widely.

Sometimes telcos get things wrong, and you know we need to continually strive to do better. However, vendors can be nincompoops too, and you like to hear those stories too. It is a sad indictment of some marketeers that their only measure of success is selling software, whilst they cannot offer a single example of the benefits their software has delivered in real life. That is why we need to rebalance our discipline, with awards for those professionals who have done great things, instead of only praising budget holders after they spend large amounts of money. We also need news about the victories of our peers, and less of the tedious rehashing of scare stories about our industry’s supposedly endless failure. But you know that already, and that is why this month’s top ten makes me proud to be associated with the readership of this website. September’s top story is likely to rank as one of the most widely-read articles of the year. Keep coming back to Commsrisk for news about what is really happening in our discipline, good and bad, warts and all.

Here are the ten most popular Commsrisk articles for September.

  1. WeDo Embarrass Themselves With 3-Year Old Fraud Stat
  2. Gutting the Goose that Lays the Golden Egg
  3. 5 Takeaways from RAG Nairobi
  4. Addressing Old Telecoms Frauds
  5. RAG Nairobi: How Interaction and Innovation Leads to Collaboration
  6. Communication at the Edge of the World
  7. The Gambia Intends to Implement National RA System
  8. Safaricom CEO Promises Biometrics and Mobile Money Suspension to Tackle SIM Swap Fraud
  9. Can This Patent Stop SIM Swaps?
  10. Subex Sells Cybersecurity to Arizona Prison Town
Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.