---
author: "Eric Priezkalns"
published: "2017-02-10T06:00:13+00:00"
modified: "2021-02-15T12:28:24+00:00"
title: "Comparing Assurance in Telcos and Retailers"
permalink: "https://commsrisk.com/comparing-assurance-in-telcos-and-retailers/"
---

# Comparing Assurance in Telcos and Retailers

Paul Masters (pictured above) works as the Head of Internal Audit & Risk for online food retailer Ocado, but before he joined them he was the top internal auditor at both Etisalat Group and at O2. In this clip from last year’s RAG London Conference, Paul contrasts the way operational integrity is delivered by a retailer with the approach that telcos tend to take. Which way is best? Who can learn what from whom? Watch the video below to find out!

<div style="padding:56.25% 0 0 0;position:relative;"><iframe allow="autoplay; fullscreen; picture-in-picture" allowfullscreen="" frameborder="0" src="https://player.vimeo.com/video/201291385?title=0&byline=0&portrait=0" style="position:absolute;top:0;left:0;width:100%;height:100%;"></iframe></div>