Gjurgjica ‘Gina’ Pesheva (pictured above) is an expert in revenue assurance and billing at Deutsche Telekom. During a presentation for the Risk & Assurance Group (RAG) she expressed her frustration that vendors do not supply revenue assurance tools that include pre-integrated risk models. As a consequence, revenue assurance teams are each forced to develop their own stand-alone models. Watch this video to hear Gina explain why RA vendors need to do better.
The video was recorded at the RAG Summer Conference. Clips from other presentations can be found at the RAG video archive.