Ever The Optimist

In some ways, revenue assurance people are sceptics. They assume the worst is always happening at every telco they work. In other ways, revenue assurance people are optimists. They believe that only they have the skills and belief to find what is going wrong and fix it, that they will find what is going wrong, that they will fix it, and that they will make everybody plenty of money in the process. But are they sometimes over-optimistic? This LinkedIn question is looking for investors to help an Asian revenue assurance business enter the European market. A supplier in the growth region of Asia wanting to build market share in the saturated market of Europe? European operators have been the biggest purchasers of revenue assurance over the years. You would think their appetite for more spend on revenue assurance would be limited; that is my impression. So how much return on investment can be gained by a new player entering this most mature, most saturated, most competitive of markets?

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.