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FCC Targets $200M of Waste, Fraud and Abuse in Free Phone Program

Government subsidies paid under the 'Lifeline' program are routinely abused.

The Federal Communication Commission (FCC), the comms regulator for the USA, has set itself a 2012 target of eliminating USD200M of waste, fraud and abuse suffered by its Lifeline program. Lifeline provides free phones and minutes to rural and needy customers, at a cost of over 2 billion dollars a year. The Lifeline program was initiated in the mid-80’s, but take-up and costs have risen sharply in recent years. In response, the FCC found a need to improve audits of recipient eligibility. In their report, the FCC estimated

…that up to 15 percent of current Lifeline subscribers may be ineligible for the program, potentially representing as much as 360 million dollars of support per year.

Measures to be implemented include a national database to ensure the same subscriber is not enrolled via more than one carrier, and independent audits of carriers receiving more than USD5M p.a. in support. The full FCC report is available from here.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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