Ghana Police Says Telco Staff Engage in Mobile Money Fraud

An article from reports alarming statistics about mobile money crime in Ghana, per the Director of the Cyber Crime Unit of the Ghana Police Service. Chief Superintendent Herbert Gustave Yankson claimed:

  • Half of mobile money subscribers have either suffered fraud or been the target of an attempted fraud.
  • His unit can only prosecute 10 percent of reported cases, mostly because phoney identities were used to register SIM cards.
  • Criminals are using mobile money and fake identities to handle the proceeds of crime.

Yankson stated that telco employees were amongst those arrested by his Cyber Crime Unit. These employees would access customer data in order to commit fraud.

Telcos and their agents were also said to be failing customers in other ways. Yankson asserted that agents of telecom companies continued to break the law by selling pre-registered SIM cards. Yankson believe telcos have not implemented sufficient checks on customer identities, with the result that fraudsters can use fake identities to register SIM cards. He observed that the lack of a national database was used as an excuse for telcos failing to perform real-time identity checks.

You can read the full citifmonline article here.

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.