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Ghana Police Says Telco Staff Engage in Mobile Money Fraud

The Director of Ghana's Cyber Crime Unit says fraudsters have attempted to defraud half of the country's mobile money users.

An article from citifmonline.com reports alarming statistics about mobile money crime in Ghana, per the Director of the Cyber Crime Unit of the Ghana Police Service. Chief Superintendent Herbert Gustave Yankson claimed:

  • Half of mobile money subscribers have either suffered fraud or been the target of an attempted fraud.
  • His unit can only prosecute 10 percent of reported cases, mostly because phoney identities were used to register SIM cards.
  • Criminals are using mobile money and fake identities to handle the proceeds of crime.

Yankson stated that telco employees were amongst those arrested by his Cyber Crime Unit. These employees would access customer data in order to commit fraud.

Telcos and their agents were also said to be failing customers in other ways. Yankson asserted that agents of telecom companies continued to break the law by selling pre-registered SIM cards. Yankson believe telcos have not implemented sufficient checks on customer identities, with the result that fraudsters can use fake identities to register SIM cards. He observed that the lack of a national database was used as an excuse for telcos failing to perform real-time identity checks.

You can read the full citifmonline article here.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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