Global Revenue Leakage To Fall (?!?!?)

I am not the type of person to pay a few thousand dollars for a report that is based on an opinion poll of guesses and quotes from men selling snake oil. But if you browse the web long enough you can find snippets of what gets included in those reports for free, which is interesting in itself. So it seems that Juniper Research have concluded that global revenue losses are set to fall – see here and here. Interesting. Not that I take it seriously. But it does make me think of a few questions (although I know the answers already):

  1. Why does the Subexazure revenue leakage survey (see here for the 2006 version) fail to ask what revenue assurance managers think revenue loss will be next year as well as in the current year?
  2. Would that lead to a change in results of the type Juniper predicts?
  3. Without asking that extra question, is there any incentive for revenue assurance managers to be realistic when giving their opinions and predictions?

I think you can work out where my thinking leads…

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.