The other day I joked about the perils of allowing a former telco revenue assurance man to plug the leaks in the UK tax system. Now I see the Philippine government has also adopted the revenue assurance mantra. In this announcement from the Philippine government you even see the same language being used as you would find in most telcos. It is peppered with references to dashboards, leakages and analytics. Perhaps that is no surprise in a nation where telco offshoring is a valuable source of income. And with an annual revenue take of US$19.53 billion, perhaps the Philippinos are ahead of the game in appreciating that a few leaks here and there soon adds up to a lot of money.
Governments Get Assurance
During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.
The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.
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