The other day I joked about the perils of allowing a former telco revenue assurance man to plug the leaks in the UK tax system. Now I see the Philippine government has also adopted the revenue assurance mantra. In this announcement from the Philippine government you even see the same language being used as you would find in most telcos. It is peppered with references to dashboards, leakages and analytics. Perhaps that is no surprise in a nation where telco offshoring is a valuable source of income. And with an annual revenue take of US$19.53 billion, perhaps the Philippinos are ahead of the game in appreciating that a few leaks here and there soon adds up to a lot of money.
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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