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GRAPA Vacancies (Telco Experience Not Necessary)

All sorts of conference company seem to have me on their mailing list, so it comes as no surprise that I sometimes get spammed about events that stupidly include speakers from GRAPA. What caught my attention about this week's Billing & RA CACA was that Papa Rob and Little Louis decided they were too busy to share their wafer-thin knowledge of fraud management (neither has actually worked in a telco fraud department). In a bizarre move, they made GRAPA's Member Services 'Director' go instead - forcing her to speak on the topic of 'Making Fraud Prevention Equal Fraud Protection' (whatever that means). Why is this bizarre? Because she has no fraud management experience! Or telecoms experience, outside of the short time she has been with GRAPA. According to LinkedIn, her background is in:Fund raising, Minority Politics, Gender and Sexuality, Government AffairsHmmm. Perhaps GRAPA is short of money. Or maybe they intend to start an LGBT special interest group. I suppose Lifelong President Papa Rob might be contemplating a democratic election within GRAPA (he normally avoids them). But I would feel cheated if I went to a telecoms conference where...

All sorts of conference company seem to have me on their mailing list, so it comes as no surprise that I sometimes get spammed about events that stupidly include speakers from GRAPA. What caught my attention about this week’s Billing & RA CACA was that Papa Rob and Little Louis decided they were too busy to share their wafer-thin knowledge of fraud management (neither has actually worked in a telco fraud department). In a bizarre move, they made GRAPA’s Member Services ‘Director’ go instead – forcing her to speak on the topic of ‘Making Fraud Prevention Equal Fraud Protection’ (whatever that means). Why is this bizarre? Because she has no fraud management experience! Or telecoms experience, outside of the short time she has been with GRAPA. According to LinkedIn, her background is in:

Fund raising, Minority Politics, Gender and Sexuality, Government Affairs

Hmmm. Perhaps GRAPA is short of money. Or maybe they intend to start an LGBT special interest group. I suppose Lifelong President Papa Rob might be contemplating a democratic election within GRAPA (he normally avoids them). But I would feel cheated if I went to a telecoms conference where the speakers had never worked in telecoms, and know nothing about the topic they’re talking about. GRAPA must be the one training business that sees no contradiction in employing lecturers that know less than the listeners. Complaining about GRAPA antics is futile, but conference companies should do better. Billing & RA CACA is organized by Informa, a reputable basis. Informa will find their reputation damaged, if they keep engaging speakers like this.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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