Happy Birthday To Blog

A year ago I wrote my first blog on the topic of revenue assurance. So this is a good time to review its progress. Since I started keeping a track, the blog has had readers from 102 different countries, and the readership has steadily grown. Not surprisingly it is most popular in my homeland, the UK. Sadly, the blog has not yet had any visits from Uzbekistan, Namibia or Greenland. But a glance at the top ten countries suggests that the readership is mostly drawn from revenue assurance suppliers. India, Ireland, Israel and South Africa all feature heavily, which is not surprising when you consider that these are all key hubs for software development. During the year, I have written 165 entries. The number one complaint has consistently been that my blogs are too long (some complaint – I do not force people to read them…) At least that means there has been no shortage of things to write about. So, all in all, it has been a pretty good first year.

But it is a long way short of good enough. Do I blame myself? NO! The fault lies with you, dear reader. “Wait!” I hear you cry, “what did we do wrong?”. It is not what you did do, but rather what you did not do. In my first blog, The RA Truck Stop, I asked to share some intelligent conversation about revenue assurance, because no self-appointed big shot really does know it all. But instead I have a soapbox that I use to give a monologue. Obviously people read this stuff. Web analytics do not lie (unless, of course, people deliberately type in the URL and then look away from the screen). After weeding out all the spam and the anonymous cranks there were just 28 genuine comments to the blog all year. That is one comment per every six blogs. Or one comment per every three-and-a-half countries. Strangely, I get more emails about the blog than I do comments on the blog, which is nice for me but not a lot of help to anyone else reading. I am not holding Suriname, Iran or Angola responsible for the shortfall in the number of comments, as they exceeded expectations just by visiting the site. No, there are some big guns out there who have yet to wake from their slumbers and start to share their insight with the rest of us. Come on you Indians, Irish, Israelis and South Africans, I know you have more to give. The Brits could try harder too. And as for the Yanks, well, perhaps I can forgive you because you seem to write more books about revenue assurance than every other country put together, although that is just the efforts of one man ;) The blog has plenty of acquaintances, but not enough close friends to help celebrate its birthday. I promise you would learn more from each other than from listening to a wally like me. If you start commenting in serious numbers, I will put up a proper forum and then we can really get the debate going. Blog is one year old, going strong, and ready to make more friends. So do not be shy – we all want to hear what you think!

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.