Have You Taken the 10-Minute Leakage Coverage Survey?

10 minutes. Just 10 minutes. That is all it takes to complete the leakage coverage survey of the Risk & Assurance Group (RAG).

Sponsored by Symmetry Solutions and authored by award-winning expert Geoff Ibbett, the survey is the shortest possible introduction to the most comprehensive inventory of revenue and cost leakages in the electronic communications industry. So whilst the survey asks telcos to rate how well their controls cover the 25 different categories of leakage, it is built upon a catalog which documents more examples of leakage than any other. We know this is true because:

  • the examples were crowd-sourced from the best revenue assurance and business assurance teams working in telcos around the world; and
  • Geoff wrote the only other leakage inventory, but he left that association for RAG because he wanted to free himself from an environment that was dominated by the narrow interests of software developers.

This 10-minute survey has already engaged the interest of telcos all around the world. From Uruguay to Malawi, from Australia to Lithuania… I have never seen a telecoms survey capture such a diverse geographic range in such a short time.

Did I mention that the RAG leakage coverage survey can be completed in just 10 minutes? You have been reading this article for one-and-a-half minutes already, so maybe you should just do it now. To save you time, I have copied it below!

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.