When people are asked to list some hot topics in telecoms risk management, international number range management is unlikely to be top of the list. Stephen Ornadel of iconectiv freely admits that international number range management is ‘boring’, even though he is an expert on the topic. The practice of determining which international numbers customers should be allowed to call is complicated, tedious, and never-ending. The burden is magnified by some nations that frequently change their number ranges. However, number range management is also vital to preventing large-scale fraud. Steve came to the March meeting of the UK Revenue Assurance Group (RAG), and explained what his data tells us about dodgy numbers from various countries, and about strategies to prevent frauds before they can occur. Far from being bored, the RAG audience was amused by Steve’s anecdotes, impressed by his insights, and aghast at the scale of fraud identified in real life. If you know nothing about international number range management, you should listen to his talk. And even if you do know about it, then tell others to listen, because Steve uses hard data to make a compelling case for better number range management in every telco. I am very grateful to Steve, to iconectiv, and to RAG, for allowing Steve’s talk to be recorded and shared with a wider audience, via the talkRA podcast.
For more information about international number range management, you may want to check out the relevant page on iconectiv’s website, or download their white paper on preventing fraud and revenue leakage (registration required).