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Level 3 and Vodafone robbed of equipment – and revenues

Here are a couple of recent news stories about real revenue loss for once. The question is, everyone tends to know who is responsible for counting the cost of security and the equipment that needs to be replaced, but is somebody keeping a tally of the loss of revenues? Not being able to provide a service or giving customers credits because of missed SLAs is the kind of revenue loss that often gets ignored.

http://www.theregister.co.uk/2006/11/01/level3_robbery/

http://www.theregister.co.uk/2006/10/23/vodafone_network_outage/

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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