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Location, Location, Location

By Eric Priezkalns
Risk, Fraud & Security

How about this for a challenge. Suppose you pay car insurance according to where you drive, as tracked every second by GPS – see here. On the other hand, Transport For London (TFL) conclude that satellite tracking is not accurate enough to charge users according to where they drive – see the report. The best results that TFL could get involve an error rate of 0.86%. So if your insurer mischarges you, how do you argue your case? Or put another way, if a customer disputes the data, how will the insurer be able to demonstrate its billing is completely reliable?

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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