20.5k unique visitors in the last 3 days

Messages of Death Signal Comms Fragility

Nobody wants to be knocked off the network because of a few naughty characters. But recent incidents are a useful reminder that the systems we rely upon can sometimes be brittle.

First they killed your iPhone with an SMS that reads

effective. Power لُلُصّبُلُلصّبُررً ॣ ॣh ॣ ॣ 冗

Then they murdered your Skype with a message just eight characters long

http://:

What will happen next? Can they make your tablet explode by saying something unkind to it? And whatever you do, never type ‘Google’ into Google, because you can break the internet.

But seriously, I welcome these news stories, and not just because I am a miserable git who rarely uses Skype and owns an Android phone (though that all helps). As communications systems become more complicated, they become more fragile. If people can decapitate phones and VoIP services by deploying a few characters, imagine what would happen if a determined enemy wanted to mess with the communications of another country, or sabotage the products of a rival business.

The deeply-engrained mentality of the IT world is to test up to a point, sell the product, then wait for other bad stuff to happen before that gets sorted out. There is nothing inherently wrong with that approach, but our world is now so dependent on communications that we cannot tolerate major interruptions without suffering a great deal of harm. For the concept of five-nines availability to continue to have meaning, the clients that connect to a network must be as resilient as the network itself. All of that means we need more testing, tighter security, and greater confidence that systems will function correctly when integrated with each other. Sometimes these concepts may be hard to explain to a skeptical public who would prefer to see their money spent on more obvious, tangible benefits. But if you keep sending a string of characters that kills their phone, they will soon get the message…

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

Related Articles

The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

Get Our Weekly Newsletter by Email