How much does it cost to use a T-Mobile hotspot whilst roaming overseas? You might think that is a straightforward question. I used to think so. After about 20 minutes trying to make sense of the confusing and piecemeal information on the T-Mobile UK website, I gave up and decided to speak to someone instead. The first person I spoke to, a dedicated adviser on their roaming services, did not know about hotspots and redirected me to someone dedicated to providing advice about that product. That person genuinely did the best job they could in trying to answer. He read the information on the website, he spoke to various colleagues and generally told me everything he found out. But at the end he had to admit some of the information he found out seemed to be contradictory, so he could not be entirely sure. He deserves a pat on the back for his honesty. It does make me wonder, though, if it is so hard to check what the price is supposed to be, how can anybody tell if they bill it right?
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
