New Courses on RAG Learning

After the successful launch of the RAG Learning platform with the pilot course on Interconnection we have launched two more courses:

  1. Risk Management
  2. Mobile Money

As was the case for the first course, MTN Group is donating the content. This is the first step in moving ahead with the plan to collect the best education material for risk, revenue assurance and fraud in the telecom industry. We expect more courses will soon be made available.

In addition to the above, RAG is planning to act upon the feedback which has been provided by learners. This includes offering certificates for each course upon completion. These will be optional and the details will depend on the course as well as the content provider.

We would like to encourage everyone to enroll and take all the courses. Please provide any feedback here.

Finally, companies or professionals who would like to donate their content can contact us from the above-mentioned form as well. The more we give, the more there is for all.

Michael Lazarou
Michael Lazarou
Michael Lazarou manages revenue assurance and fraud at Epic, a Cypriot telco, having joined their RA function in March 2011. His background includes a double major in Computer Science and Economics, as well as an MBA. Before being lured into the exciting world of telecoms he worked as a software developer.

Michael is interested to gain a better understanding of different aspects of RA and data analysis. He shares his insights on training courses he participates in with Commsrisk. Michael's accumulated experience of online training also led him to volunteer for the role of Coordinator of the RAG Learning online education platform.