New RA Book by Yelland and Sherick

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Mark Yelland joined me for talkRA podcast number 10. Mark has just co-written a new book with David Sherick, entitled “Revenue Assurance for Service Providers”. You can obtain the book from Amazon.com by following this link. The book is also available from Amazon.co.uk and Authors OnLine. We talked about Mark’s experience as a revenue assurance practitioner and how he has translated this into practical advice which is especially useful for the smaller operation that wants big RA results without necessarily needing to buy big RA systems. You can listen to the full hour-long conversation at talkRA.com, or by subscribing to the talkRA podcast through iTunes.

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.