New Survey of Simbox Detection Vendors

The Roaming Consulting Company (ROCCO) has published a survey which asked telcos how they rate different suppliers of simbox detection equipment and services. The survey included responses from 93 operators in 59 countries, covering every continent. It was conducted between April and July of this year.

Operators were asked to rate vendors based on their performance and leadership. The report covered those vendors that received ratings from at least 5 different operators. The following list names those vendors, plus how many operator ratings they received. The latter figure might be considered an indirect measure of the vendor’s market share.

  • Acision 6%
  • Araxxe 13%
  • BICS 13%
  • Keynote Sigos 31%
  • LATRO 6%
  • Meucci 14%
  • Mobius 11%
  • Revector 6%

Some vendors received fewer than 5 operator ratings, and so were excluded from the report. They were: Fraudbuster; Sevis; Telenor; Mobileum; Telecom Austria; Teralight; Lavastorm; Identitel; and Silat.

The customer response was generally positive for all of the 8 vendors who were included in the final report. Using a scoring system where 5 was the highest possible score, Araxxe, Keynote Sigos, LATRO and Meucci all received overall scores of 4 or more. Acision, BICS, Mobius and Revector scored between 3.5 and 4. The operators used over 30 separate metrics to assess each vendor. However, high overall scores corroborate my suspicion that simbox detection is a market where vendors struggle to differentiate themselves on factors other than price.

The full ROCCO report is over 100 pages long and costs GBP880 (USD1370). It can be purchased from here.

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.