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Obituary for Santhosh Gopalan

Many readers will have known Santhosh Gopalan, a widely respected telecoms professional who passed away on the morning of 23rd July.

Santhosh Gopalan, a widely respected telecoms professional, passed away on the morning of 23rd July. He was known to many of you, having previously worked for Mobileum, AssuringBusiness, Du, STC, Econet Wireless, Accenture and Ooredoo Kuwait amongst others. Santhosh had recently joined Subex. Shankar Roddam of Subex wrote this obituary for Santhosh.

It is with great regret that we break the news of the sad demise of one of our senior colleagues – Santhosh Gopalan. With over two decades of experience in leadership roles across telco operations, consulting/advisory and business development in the space of fraud, revenue assurance and risk, Santhosh was a renowned face that many looked up to. Having cut his teeth with the first wave of telecom operators in India during the late 90s, he headed abroad to serve with a series of telecom startups across Asia, Middle East and Africa, before moving into the fraud and revenue assurance space at the turn of the century.

Santhosh was deeply involved in the erstwhile GSMA Fraud Forum (now FASG) where he was part of the management team until he left the telecom operator space in 2012. He has also served as an Operator Sponsor for the TM Forum’s Fraud Management stream under the Revenue Management catalyst. Since 2012 he was in leadership roles with consulting and advisory service providers before finally moving over to the solution provider side. At Subex, Santhosh was the Head of Consulting, and was one of the most knowledgeable individuals in the organization.

Santhosh lived his life fearlessly, dealt with challenges head-on, and believed anything was possible with perseverance and hard work. Outside of work, he was an adrenaline junkie, an avid biker, and an absolute authority in the field of automobiles. The countless condolence messages pouring in on both work and non-work related forums are a testimony to his popularity, and the value he brought to the table wherever he went.

A charismatic individual, a dynamic leader, an out of the box thinker, and an extraordinary go-getter – Santhosh leaves a void that cannot be filled. Our prayers are with the family as they deal with this bereavement. May his soul rest in peace.

Dear Santhosh, you will be missed. Terribly.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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