As well as discussing telecoms revenue assurance, I seem to have an occasional series of posts about how revenue assurance has become a phrase used to represent similar activities in quite different industries. Previous posts have identified airlines, banks and even governments as unexpected converts to the revenue assurance philosophy. Now we can add the oil industry. According to this article from Oil Online, revenue assurance can be applied “from wellhead to sales points”. I guess that might be the oil equivalent of from switch to bill… ;)
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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