Prison for Fraudsters Who Diverted Calls of 2,000 Customers

Seven members of a British gang who diverted phone calls and emails for 2,000 BT customers have been sentenced to over 18 years in prison between them. Based in Southern England, the crooks stole at least GBP358,345 (USD463,000) in goods by creating online accounts that exploited the credentials of their victims, although police believe the total value of their crimes is much higher. According to an announcement by the Hampshire Constabulary:

Between May 2014 and June 2016, the defendants managed to infiltrate BT customers’ accounts, before placing a call divert on their phone lines, or in some cases diverting emails, meaning the offenders could obtain their bank details and other personal information.

The fraudsters then used PayPal and other services to make online purchases that included Rolex and Breitling watches, clothes by Versace, furniture and televisions. However, they were not so clever at hiding their whereabouts, with many of the deliveries made to the home addresses of the fraudsters.

A spokesperson for BT commented on the role their business had played in bringing the fraudsters to justice.

In this particular case, through detailed analysis of call divert data, our security team became concerned that some BT customers may have unknowingly revealed their personal account details to fraudsters. A thorough investigation was launched and our findings were passed on to Hampshire Police. We have supported the police with their investigations and are pleased that this has now helped result in the sentencing of eight people with respect to this crime.

All eight gang members pleaded guilty at Portsmouth Crown Court. Seven received prison sentences, and an eighth was fined GBP1,000 (USD1,300). Those receiving prison sentences (pictured above, clockwise from top left) were as follows:

  • Festus Emosivwe jailed for 44 months
  • Charles Onwu jailed for 43 months
  • Victor Ngo jailed for 43 months
  • Adel Qadir jailed for 29 months
  • Molade Fasuyi jailed for 2 years
  • Olukayode Adepoju jailed for 19 months
  • Chloe Maylott jailed for 16 months

Prosecutors were unsure of how the fraudsters obtained the personal data of the BT customers they abused, but believed the evidence suggested victims had been tricked by phishing emails. The police further warned:

We hope this case raises awareness of the risks people face online, and acts as a reminder to people to only open emails from people they trust.

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.