This is another post in the irregular series on revenue assurance outside of telecoms. The idea of reworking the practice of revenue assurance for energy and other utility businesses has been around for a while. However, the concept of the ‘Revenue Assurance Control Desk’ (RACD) from Kopac Consulting makes the intellectual heritage more explicit than ever before. The RACD borrows from both telecoms revenue assurance and the way manufacturers maintain statistical quality control using the control desk standard. Kopac intend to patent the RACD hybrid for use by utilities and retail energy providers. See here for the press release and how to obtain a free copy of their 82-page guide to RACD.
RA ‘Control Desk’ for Utilities
