Revenue Assurance for African Utilities

Revenue assurance was on the agenda at the recent African Utility Week. Dean Villet, Professional Services Director for Itron, gave an interview to Engerati about revenue assurance for electricity and water companies. Villet combines soft-spoken candour with a balanced outlook that considers the need of customers. RA professionals working for communications providers can both sympathize with, and learn from, the challenges faced by utilities. Take a look at the interview below.

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.