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Revenue Assurance for African Utilities

Revenue assurance was on the agenda at the recent African Utility Week. Dean Villet, Professional Services Director for Itron, gave an interview to Engerati about revenue assurance for electricity and water companies. Villet combines soft-spoken candour with a balanced outlook that considers the need of customers. RA professionals working for communications providers can both sympathize with, and learn from, the challenges faced by utilities. Take a look at the interview below.

Revenue assurance was on the agenda at the recent African Utility Week. Dean Villet, Professional Services Director for Itron, gave an interview to Engerati about revenue assurance for electricity and water companies. Villet combines soft-spoken candour with a balanced outlook that considers the need of customers. RA professionals working for communications providers can both sympathize with, and learn from, the challenges faced by utilities. Take a look at the interview below.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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