RA Question of the Week: Fraudulent PrePaid Top Ups

For this week’s question I’m going to return to the subject of fraud and it’s cross-over into Revenue Assurance analysis.

Whilst working for a mobile phone operator, it was identified that someone in the prepaid top up card printing factory had been copying down the card’s unique codes and topping up their own account.

How would you identify this issue?

Dave Stuart
Dave Stuart
David is an experienced manager, having worked for a variety of international telcos. He has hands-on knowledge of fraud management, revenue assurance, risk management and software development. David is currently the Group Director of Revenue Assurance & Fraud Management at Vimpelcom.

1 Comment on "RA Question of the Week: Fraudulent PrePaid Top Ups"

  1. Avatar Anas zungy | 13 Oct 2008 at 6:25 pm |

    Actually like situation does not worth to be identified as a fraud case, it is easy to build a small reconciliation to check serials usage (how many times, who used it, when , is it legal usage etc…) personally I did it and this we do not have this problem any more.

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