RA Question of the Week – Low Hanging Fruit

This weeks question is more of a general discussion topic, which I would be very interested in hearing peoples opinions.

As a consultant I am often asked to find a quick win, either to demonstrate a teams capability or to get executive buy in. To do this I have a number of tricks/tactics that can often flush out a small amount of revenue loss.

I’d like to know, how other people deal with this type of request

Dave Stuart
Dave Stuart
David is an experienced manager, having worked for a variety of international telcos. He has hands-on knowledge of fraud management, revenue assurance, risk management and software development. David is currently the Group Director of Revenue Assurance & Fraud Management at Vimpelcom.

2 Comments on "RA Question of the Week – Low Hanging Fruit"

  1. I’m going to leave this weeks question open for another week – as I would like to see other consultants approaches.

  2. I am intrigued by the lack of response to this question! Perhaps it would be worth revealing them one by one, rather than all at once? :-)

    By the time I am usually involved in a project, it has usually passed the business justification stage… so my answers are probably not very “quick” as they involve certain access/processes to be in place already.

    So what tools do you have available to you? Do you have access to CDRs? I assume you have access to the billing system. Are you able to request data from switch engineers?

    The quickest wins I can think of are:
    o checking for CDR generation flags in the switch config
    o billing report on accounts with no usage for the last 3 months

    …. anybody want to add some more?

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