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RA Question: No No NO!!

By Dave Stuart
QuizzesQuiz Questions
A complete change of question this week.  I saw this article and it made me chuckle, especially  “This study is a considerable breakthrough in the field of Revenue assurance KPI's measurements,”I'm sure I'm not the only person who has quoted the one third rule as a "nice average" for at least the last 5 years and I hope I'm not the only person who knows why it can't be used as a KPI - so that's this weeks question - why can't 33% be used as a KPI for leakage recovery

A complete change of question this week.  I saw this article and it made me chuckle, especially  “This study is a considerable breakthrough in the field of Revenue assurance KPI’s measurements,”

I’m sure I’m not the only person who has quoted the one third rule as a “nice average” for at least the last 5 years and I hope I’m not the only person who knows why it can’t be used as a KPI – so that’s this weeks question – why can’t 33% be used as a KPI for leakage recovery

Dave Stuart
Dave Stuart
David is an experienced manager, having worked for a variety of international telcos. He has hands-on knowledge of fraud management, revenue assurance, risk management and software development. David is currently the Group Director of Revenue Assurance & Fraud Management at Vimpelcom.

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