RAG TV: Data Drift and Reducing False Positives for Fraud Cases

Yesterday’s episode of RAG Television featured Daniele Cellai, an expert in data and fraud systems at Hewlett Packard Enterprise, who spoke about the ways technology can lower the number of false positives generated by fraud systems, or otherwise focus effort on the cases that are most likely to be fraudulent. Daniele explained how ‘drift’ causes any data-driven model to degrade over time, and the consequent impact on the fraud team’s efficiency.

Co-host Lee Scargall and I also talked about the recent privacy breach at a virtual conference and why the rush to move events online poses an increased risk to telco employees.

You can watch the episode at the RAG website, or by clicking on the play button below.

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.