RAG TV: Telcos, Planes and Autonomization

Describing each new episode of RAG Television is proving increasingly difficult. The conversation in this week’s show touched on all of the following:

  • Privacy violations by webinar providers
  • How to compare your leakage coverage to that of other telcos
  • The leading anti SMS fraud code of conduct
  • Whether you should ask more than five whys
  • The use of procedural checks as a safety measure
  • Why jet airplanes do not have square windows
  • The causes of the Space Shuttle Challenger disaster
  • Incorrectly implemented SMSCs
  • The Polish school of Praxeology, the theory of human action
  • Agile methods and the ‘autonomization of organizational units’

The expert guest was Bartek Bukowski, Governance and Insights Manager for the Business Assurance function at leading British operator BT, and co-presenter Lee Scargall once again shared valuable insights as we fielded questions from the live audience. Further explanation of the show would be futile; I commend you to watch it instead. The recording can be replayed below.

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.