Reliance Annual Report Mentions RA

Are execs starting to take more notice of revenue assurance? Whilst the news is always good, and never bad, at least there is some news about revenue assurance to be found in the annual reports. Indian operator Reliance Communications had this snippet of info on page 20 of their annual report:

During the year, the Company continued to invest in IT to increase efficiency, scale, availability and uptime of all mission and business critical systems. Notable achievements include… optimisation of the collection and invoice processes in the ERP system, enhancement of revenue assurance and fraud control system…

The CEO of Telstra recently commented on the success of revenue assurance when briefing analysts about the annual results. Perhaps the next question should be: if execs have noticed revenue assurance, will the shareholders?

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.