Send Text, Take Car

Can you steal a car with an SMS message? Apparently so…

You can read the Associated Press’ version of this security story here.

Of course, this security weakness is the fault of the car manufacturer and the super-clever hi-tech systems they install in their cars. However, would you like to be the person in the contact centre, receiving a call from an irate customer saying the telco is at fault for not blocking the criminal’s text message? The old saying “don’t shoot the messenger” applies here, but if glitches like these are not addressed, then chances are that some telcos will be caught in the firing line.

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.