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Send Text, Take Car

By Eric Priezkalns
Risk, Fraud & Security
Can you steal a car with an SMS message? Apparently so...You can read the Associated Press' version of this security story here.Of course, this security weakness is the fault of the car manufacturer and the super-clever hi-tech systems they install in their cars. However, would you like to be the person in the contact centre, receiving a call from an irate customer saying the telco is at fault for not blocking the criminal's text message? The old saying "don't shoot the messenger" applies here, but if glitches like these are not addressed, then chances are that some telcos will be caught in the firing line.

Can you steal a car with an SMS message? Apparently so…

You can read the Associated Press’ version of this security story here.

Of course, this security weakness is the fault of the car manufacturer and the super-clever hi-tech systems they install in their cars. However, would you like to be the person in the contact centre, receiving a call from an irate customer saying the telco is at fault for not blocking the criminal’s text message? The old saying “don’t shoot the messenger” applies here, but if glitches like these are not addressed, then chances are that some telcos will be caught in the firing line.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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