Tag: 10 RAFM Issues
Presentation to WeDo User Group Malaysia
Writing a short presentation on the 5 hottest topics in RAFM is difficult. There are many challenges facing RAFM and the connections between them are complicated.
10 RAFM Issues: Ranking Their Importance
The 10-week 'reverse survey' yielded surprising results. Practitioners were more worried about the death of classic controls than the threat to jobs posed by new technology.
10 RAFM Issues: The Slow Death of Switch-to-Bill
Time is catching up with the archetypal revenue assurance control. RA teams must move on to remain relevant.
10 RAFM Issues: The Rise of Biometrics
Biometric technology has improved rapidly in recent years. We should be keen to adopt biometrics that will prevent fraud, whilst remaining mindful of the many risks.
10 RAFM Issues: Caring for Customers
Overcharging, compliance, reputation... there are as many views about the extent to which RAFM should care for customers as there are ways of measuring performance.
10 RAFM Issues: Data Science vs. IT Skills
Which technical skills do RAFM practitioners most need? Should we focus on understanding IT systems or the data processed by them?
10 RAFM Issues: The Right Number of Vendors
It may not be possible to calculate the optimal number of vendors to service the RAFM market, but there is some merit in trying.
10 RAFM Issues: Professionalization
Continuing the series on the RAFM issues brings us to the widespread desire to turn RAFM practitioners into professionals, and the obstacles lying in the way.
10 RAFM Issues: Education
The second in a series to define and rank some key RAFM issues covers the seemingly intractable problem of training.
10 RAFM Issues: OTT, Revenues and Assurance
The first of 10 posts on RAFM trends and issues focuses on the potentially massive impact of over the top services.
10 Issues for Revenue Assurance and Fraud Management
I intend to do a different kind of survey, writing 10 separate articles about issues facing RAFM, then ranking the response.
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The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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