Symbio Group did not check the origin of hundreds of thousands of spam calls because they lacked the tools to do so.
The Australian regulator says victims of SIM swaps lose around AUD28,000 (USD21,000) on average.
The Australian Communications and Media Authority (ACMA) wants telcos to use multi-factor authentication for all ‘high risk’ customer interactions.
Paul Fletcher MP, the Australian Minister for Communications, says the rising number of blocked calls is proof that the country’s anti-scam strategy is working.
The leaders of the FCC and the ACMA signed a piece of paper that lists vague promises they are not obliged to keep.
Comms providers adopted a code of conduct to detect, trace and block scam calls in late 2020.