The Revenue Assurance Books Written by Computers
It costs USD995 to purchase an analysis of the revenue assurance market that you could have obtained by searching the web.
History Repeats Itself, as in Life and in Tech
History tells us plenty about the reasons tech businesses fail, but telcos are in great danger anyway.
Did Saudi Arabia Hack the Amazon CEO’s Phone?
The Saudis have undoubtedly invested in spytech, but not everyone agrees they were involved in a conspiracy to blackmail Jeff Bezos.
Being Serious About the Bloomberg Chinese Spy Chip Scoop
The risk of supply chain infiltration is real. But is there physical evidence to support Bloomberg’s story about Chinese spy tech?
Who’s Afraid of Jeff Bezos?
Would you fear a boss who asks what leads customers to complain?
Tension Between Brands and E-Commerce Platforms
Trademarked brands are withdrawing goods from online retailers like Amazon because they are upset with the sale of counterfeits.
The Echo Is Listening; or Why We Bug Ourselves
The voice interface of the Amazon Echo leads to recordings being transmitted and stored on Amazon’s servers. The police, and others, may want that data.
Your Billing Operation: How to Tune It to Drive Business Growth with Customer Analytics
LogNet CEO Kirill Rechter explains why telcos should simulate the way customers respond to changes in their service.