The details of customers who should have remained unlisted were made available via Telstra’s directory services. CFO Michael Ackland blamed the breach on a ‘misalignment of databases’.
Singtel CEO Yuen Kuan Moon said “there is much work to be done” to restore confidence in Australia’s second-largest mobile operator.
Australians who google the words ‘Optus’ and ‘cancellation’ are shown adverts begging them to give the operator another chance.
Kelly Bayer Rosmarin, CEO of Australian telco Optus, appears to be on the brink following a deluge of criticism.
Regulators want businesses to be able to share data so they can prevent fraud when personal data has been compromised.
The news follows a massive breach at Australian rivals Optus, but the two incidents have little in common.
The CEO of the Australian telco immediately apologized but sources says up to 9 million customers may be affected because foreign hackers exploited a leaky API.
A deal between Singapore and Australia sees the East Asian country align with a growing web of similar deals between Western nations.
Losses to scams increased by 84 percent in 2021 but there was also a 50 percent reduction in the number of phone scams reported.
The Risk & Assurance Group (RAG) will hold its AsiaPac conference in downtown Sydney on October 19 and 20.