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Tag: BABT

Anatomy of a Billing Error That Took 15 Years to Resolve

Much can be learned from the story of O2 overcharging customers and misleading their regulator, but the most important is that many people want someone else to be responsible for billing assurance.

UK Regulator Investigates Vodafone Bill Accuracy

Complaints by Vodafone customers forced Ofcom to instigate an unprecedented review of billing errors, even though Vodafone's bills have already been audited.

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The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

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