UK Regulator Considers New Protections for Telco Customers in Debt
Ofcom wants to ensure fair treatment of comms customers in debt although disconnections have not increased during the pandemic.
Data, Debt and Appreciating Loyal Customers
If you knew people who had enhanced profits by helping loyal customers to switch to the best tariff, would you not want to share their advice with the largest possible audience?
Being Mindful of Hardship
Recent research by the UK comms regulator reiterated the difficulties that so many customers are going through worldwide.
Debt, Payments and Handsets: How a Global Crisis Leads Revenue Assurance to Find a New Balance
Sensitive management of access to each phone will maintain cash flow during a time when customers are under financial pressure.
5 Debt Collection Challenges
WeDo’s white paper discusses ways to make the process of collecting payment more efficient and effective.
Rising Credit Risk Will Force UK Telcos and Utilities to Rethink Collection Strategies
UK household debt is climbing and this creates challenges for those seeking payment of recurring bills.