With fewer staff available, but a heightened need to maintain services, telcos and banks may suffer more fraud attacks. Business continuity plans should explicitly cover the management of fraud.
The partnership will use the telco’s data to better protect customers from banking frauds.
The telco unsuccessfully tried to blame the customer’s losses on his bank’s security procedures.
When seeking to reduce crime, the content of a message is as important as the security surrounding that message.
All of the stolen money will now be refunded to the customer, more than three years after it was taken.
Shankar Palaniandy of FRS Labs talks about the Indian national ID database and its impact on customer verification and services.
Banks verify prospective customers using the online identity they maintain with other banks. Telcos could do the same.
When communications firms threaten to disrupt other industries, regulators will be encouraged to create barriers to entry.
For the last couple of years, I have worked for a financial institution. The finance industry has a lot of common with the telecom industry,…
It is no exaggeration to say that Güera’s recent post on revenue assurance and banking, and the comments in response, are some of the best…