Managing Fraud Risk during a COVID-19 Shutdown
With fewer staff available, but a heightened need to maintain services, telcos and banks may suffer more fraud attacks. Business continuity plans should explicitly cover the management of fraud.
Three UK Partners with Callsign for Banking Verification
The partnership will use the telco’s data to better protect customers from banking frauds.
Indian Court Forces Tata Docomo to Compensate Bank Fraud Victim after SIM Swap
The telco unsuccessfully tried to blame the customer’s losses on his bank’s security procedures.
Our Problem Is with SMS, Not SS7
When seeking to reduce crime, the content of a message is as important as the security surrounding that message.
Indian Telco and Bank Ordered to Compensate SIM Swap Victim
All of the stolen money will now be refunded to the customer, more than three years after it was taken.
Why India Is Racing Ahead with Know Your Customer Biometrics
Shankar Palaniandy of FRS Labs talks about the Indian national ID database and its impact on customer verification and services.
Should Telcos Verify Customers Using Their Banking Identity?
Banks verify prospective customers using the online identity they maintain with other banks. Telcos could do the same.
The Regulator Cometh
When communications firms threaten to disrupt other industries, regulators will be encouraged to create barriers to entry.
Following the Money
For the last couple of years, I have worked for a financial institution. The finance industry has a lot of common with the telecom industry,…
Ants in the Telco Anthill
It is no exaggeration to say that Güera’s recent post on revenue assurance and banking, and the comments in response, are some of the best…