Phone services have been restored but it will take weeks for a ship to repair breaks in the only cable connecting Tonga to the internet.
This is not the first time CenturyLink has paid the penalty for outages that stopped callers reaching 911 emergency services.
The FCC said a cascade of failures would have been prevented if T-Mobile USA had periodically audited the diversity of their networks.
A bad firewall configuration rule forced Tier 1 operator CenturyLink offline and reduced global internet traffic by 3.5%.
Network elements will not produce CDRs in a 5G architecture. This will force RA teams to think about what it means to assure revenues.
Few telco functions can deal with the challenges created by the current pandemic in the way business assurance teams can.
With fewer staff available, but a heightened need to maintain services, telcos and banks may suffer more fraud attacks. Business continuity plans should explicitly cover the management of fraud.
Business continuity expert Laura Toplis has made her popular BCM course freely available through RAG’s online training platform. RAG has also added an all-new short course on statistics and sampling.
New Zealand is a long way from other countries, and most of it is sparsely populated. So how would they maintain telecoms services if confronted by a natural disaster?
Important lessons were learned about comms resiliency after Hurricane Maria struck Puerto Rico in 2017.