Wake Up Sleepy Customers to Revive Profits
Understanding more about a quietly profitable customer could lead them to generate even more profit for your business.
Understanding more about a quietly profitable customer could lead them to generate even more profit for your business.
Mike Willett, EY Partner and former Telstra RAFM Director, explains how to get more from the analysis of data.
The Russian telco intends to almost double the number of workers in its Big Data function.
RA vendors should do more to develop solutions that use sophisticated techniques like machine learning and predictive analytics.
Some previous loose talk about telcos giving their data to government sounds even worse following revelations about the ways data, and people, have been abused in real life.
Telcos are turning to unsupervised machine learning to identify new and increasingly complex patterns of criminal behavior.
How will digitalization of telco services create new issues for risk and assurance practitioners? That subject is covered by this presentation, given at the Subex User Conference in Zagreb.
As customers we know what makes us regret signing a contract with a new supplier, so why do telcos struggle to do the same?
It is no surprise that people misinterpret data. But what are the most common failings, and how should we avoid them?
Practical leaps forward have turned the technology of machine learning into a great new source of commercial advantage for telcos.