Wake Up Sleepy Customers to Revive Profits
Understanding more about a quietly profitable customer could lead them to generate even more profit for your business.
The Need for a Data and Analytics Strategy: Interview with Mike Willett
Mike Willett, EY Partner and former Telstra RAFM Director, explains how to get more from the analysis of data.
Big Expansion of MTS Big Data Team
The Russian telco intends to almost double the number of workers in its Big Data function.
Big Talk, Little Innovation in Revenue Assurance
RA vendors should do more to develop solutions that use sophisticated techniques like machine learning and predictive analytics.
Governments + Telecoms Data = Utopia?
Some previous loose talk about telcos giving their data to government sounds even worse following revelations about the ways data, and people, have been abused in real life.
Big Data Machine Learning: Telco Fraud Detection Points the Way
Telcos are turning to unsupervised machine learning to identify new and increasingly complex patterns of criminal behavior.
The Impact of Digitalization
How will digitalization of telco services create new issues for risk and assurance practitioners? That subject is covered by this presentation, given at the Subex User Conference in Zagreb.
Up to 15% of Churn Occurs in First 3 Months of Service
As customers we know what makes us regret signing a contract with a new supplier, so why do telcos struggle to do the same?
7 Common Mistakes of Big Data Analysis
It is no surprise that people misinterpret data. But what are the most common failings, and how should we avoid them?
Learning to Take Advantage of Machine Learning
Practical leaps forward have turned the technology of machine learning into a great new source of commercial advantage for telcos.