ICASA’s new regulations should indirectly lower the cost of data services. They are likely to be copied by regulators around Africa.
Two recent stories in the UK press show how everyone hopes network operators will suffer the cost of other people’s mistakes.
TeleChoice wanted AUD191,000 (USD151,000) from a customer whose SIM was used to make hundreds of calls per hour.
The customer claimed not to have noticed the regular monthly transfers from his bank account.
The Australian telco says the customer made the initial mistake, but they debited the customer’s bank account after assuring him they would not.
When my mobile phone was stolen in Barcelona I realised how much victims suffer and how easy it would be to protect them.
Businesses need to examine themselves in order to ensure their wellbeing, just like people need to monitor their own health and fitness.
Wandera surveyed 1,000 IT managers and found surprising amounts were spent on roaming and data breaches.
Who is liable for high data usage costs incurred when software on a personal handset fails to correctly interact with an employer’s email system?
Some mobile customers are angry about receiving unexpectedly large bills after they typed text emoticons into their SMS messages, only for the handset to convert them into images.