Tag: billing accuracy
UK Reg Drops Scheme to Promote Bill Accuracy
Ofcom redefines absurdity by admitting the promotion of its billing accuracy audits would have the undesirable consequence of making people think about billing accuracy.
Sprint Faces $300mn Lawsuit for Not Billing Sales Tax
The New York Attorney General wants damages worth three times the amount Sprint failed to collect from customers.
No Fall in Bill Complaints for Vodafone UK
Exceptionally high numbers of Vodafone UK postpaid mobile customers have been disputing their bills for 9 months in a row.
UK Bill Accuracy Regulations ‘Reduced’
Ofcom boasts it "reduced" regulation, having previously implied a zero-tolerance policy towards bill error, and a short while after announcing an unprecedented enforcement investigation.
UK Regulator Investigates Bill Audit Compliance
Ofcom, the UK comms regulator, says it will investigate compliance with its billing accuracy audit regime. But why?
The Curious Case of the Vanishing Targets
I have a very serious point to make today. But in order to make it, I will start with a comic daydream...Usain Bolt...
The Lamest Accuracy Project Ever?
Imagine this advertising campaign...Good news for all PhoneyTel customers!!!!Previously your bills were only 70% accurate. We're very sorry about that. We let...
WeDo to Assure Sky Brazil Billing Migration
Sky Brazil will use WeDo's RAID software to assure the migration of customer tariff data to Sky's new billing system. The price was...
Telstra Overcharged Roaming Customers Since 2006
Australian operator Telstra has started to issue refunds after the discovery that its outbound mobile roamers have been overcharged for data services since 2006....
The 12 Quadrillion Euro Phone Bill (and what it says about telecom arrogance)
A quadrillion is not a made-up number. It is a real number: a 1 with 15 zeroes after it. The euro is...
Record USD5M Overbilling Fine Issued by UK Regulator
The UK's comms regulator, Ofcom, has issued fines worth GBP3M (USD5M) to UK comms providers TalkTalk and Tiscali. This is the most severe...
Verizon Caught Taking Excess Payments
US telco Verizon has reportedly taken up to USD400 excess in payment from more than 200 of its customers. The payments were taken...
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